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Pengaruh kualitas pelayanan dan kepuasan terhadap kesetiaan pelanggan pada jasa service air conditioning CV, Bumi Citra Lestari dan tinjaunnya menurut padang Islam.

Nizar, Muhammad (2016) Pengaruh kualitas pelayanan dan kepuasan terhadap kesetiaan pelanggan pada jasa service air conditioning CV, Bumi Citra Lestari dan tinjaunnya menurut padang Islam. Diploma thesis, Universitas YARSI.

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Abstract

The pupose of this study was to determine the effect of service quality and satisfaction on custamer loyalty at CV. dan CD.

Item Type: Thesis (Diploma)
Subjects: L Education > L Education (General)
Divisions: Faculty of Engineering, Science and Mathematics > School of Chemistry
Depositing User: Unnamed user with email admin@yarsi.ac.id
Date Deposited: 09 Feb 2021 02:35
Last Modified: 09 Feb 2021 02:35
URI: http://digilib.yarsi.ac.id/id/eprint/7841

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